Under general supervision, performs technical support, preparation and installation of technology equipment of considerable difficulty.


  1. Provide on-site services to judges and clerks’ offices in support of state-provided, or state-recommended, technology equipment within a predefined region.
  2. Act as tier two support for Help Desk issues which tier one staff are unable to resolve.
  3. Remotely manage Windows and Linux servers to ensure proper operation and application of backups, updates, patches and firmware upgrades.
  4. Build and deploy Windows servers, Linux servers, and workstations.
  5. Understand and work within a VMware virtual environment.
  6. Understand and troubleshoot network topology.
  7. Assist with day-to-day administration of GroupWise email system.
  8. Assist IT System Administrators in other various day-to-day functions.
  9. Assist in other areas as requested by supervisor.


Education and/or Experience:  Graduation from an accredited college or university with a Bachelor's Degree and a minimum of two years of experience in the configuration, maintenance and replacement of networked systems, including the maintenance of server hardware and operating systems.

Substitution of Education for Experience:  An Associate’s Degree in a computer related field from an accredited college or university may be substituted for the required Bachelor’s Degree with a minimum of two years of experience in the resolution of technology issues relative to Windows and/or Linux servers.

Substitutions of Experience for Education: Experience may be substituted for required degrees with a proven, minimum of five years of successfully managing Windows and/or Linux servers in a multi-user, networked environment.

Other Requirements:  A valid Tennessee driver’s license and proof of automobile insurance.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history in order to be considered for this position.

Equal Employment Opportunity Employer

Administrative Office of the Courts
Position Available
Position Closing
This position will remain open until filled
To Apply

Submit an Application for Employment in PDF, a resume, and three professional references by email to human.resources@tncourts.gov.  The Court System accepts only electronic applicant information saved in PDF format.

Thank you for taking time to submit your information for consideration. Please note that applicants will only receive communication regarding submissions if selected for an interview.

For More Information
please email: human.resources@tncourts.gov