AOC Claims and Payment (ACAP) System

The Administrative Office of the Courts modernized its disbursement system for indigent representation payments to attorneys, interpreters, expert witnesses, and investigators in February 2018. The new AOC Claims and Payment (ACAP) system replaced the Indigent Claim Entry (ICE) system and will allow users to more accurately and efficiently input and track claims for payment. The new system will provide users with more feedback and transparency on their claims. The payment process will be streamlined on the backend, improving turnaround times.

This is still a browser based application.  The change affected all attorneys, judges, and court interpreters who used ICE to make or approve claims. Expert witnesses were also added to the ACAP system.

Important notice regarding hourly billing cap

ACAP Training

Tuesday, December 12, 2017, 8:00 - 9:45 AM (CDT) for Attorneys

To participate in the phone/online training sessions, please email Amy Park at amy.park@tncourts.gov  or call 615-741-2687 ext. 4190 to reserve your seat. 

How to Become a Registered User of ACAP

The indigent claims system is a secure site, requiring log-in credentials.  To request access to ACAP, send an email to acap@acap.tncourts.gov .  We will send you step-by-step instructions on how to request access.  With these instructions, we will also include the ACAP users manual.  If you have any questions, please feel free to give us a call. 

Using the System

GUIDELINES FOR FEE CLAIM ACTIVITY REPORTING

ANSWERS TO QUESTIONS REGARDING BILLING GUIDELINES

CALCULATION OF HOURS IN TENTHS
 

  • DISPOSITION INFORMATION - Attorney Fee Claims will require that disposition information be entered before you will be permitted to change the status of the claim.  If the disposition is withdrawn, bound over or dismissed, enter the original offense as the disposition offense; enter 'N/A' as the sentence, and select the appropriate disposition type.  Once entered, the system will permit you to change the status.
  • ACTIVITY DESCRIPTIONS - When entering the description for the activity being billed, free-form the description.  You may enter up to 200 characters when describing the activity.  If you are submitting a Dependency & Neglect claim, provide specific information as to the type of hearing you are billing for.
  • PAYMENT INFORMATION - When updating your payment information on ACAP, please send an email to Patricia Brown notifying her of the changes made.  Changing the information in ACAP does not automatically notify the staff that changes have been made.  Patricia Brown can be reached at patricia.brown@tncourts.gov.

ACAP Live -- February 5th

PLEASE NOTE 

ACAP went live on Monday, February 5, 2018. ICE will not come back online. 

Contact information

ACAP system questions:
Amy Park
615-741-2687 or amy.park@tncourts.gov

Indigent fee claims questions:
Pam Hancock
615-741-2687 or pam.hancock@tncourts.gov