Keeping Cool in Mediation Heat

Provider:  Memphs Bar Association
Fee for Members:  $45       Fee for /Non-Members:  $55
CME: 1.5 Hours of Mediation Ethics
For additional information call: 901-527-3573 or email: lbeach@memphisbar.org

Keeping cool in mediation heat is the art of “showing nothing” – the art of assessing, performing and prevailing despite the pressure of personal attack, escalating emotion, highly combative participants and other strong affect presentations.

   Topics Include:
* The goal/systems and methods
* Choke vs. panic
* the science of reaction
* The crash of the neocortex
* Words matter…and so do tones
* What brain science says about
   emotions