Patricia Hazlerig v. Millington Telephone Company, Inc.

This case involves the doctrine of res judicata. The plaintiff telephone customer paid a fee to the defendant telephone company to block calls to 900 numbers from being made from her phone.  Despite this, charges for 900 calls continued to appear on the customer’s bill. The customer disputed this, and the telephone company cut off her telephone service. The customer filed a claim against the telephone company in general sessions court for breach of contract and the telephone company filed a counterclaim for the unpaid charges for the 900 number calls. The general sessions court ruled in favor of the telephone company, and the customer appealed to the circuit court. The circuit court ruled in favor of the customer. The customer then filed a separate lawsuit against the telephone company in chancery court, seeking injunctive relief to require the telephone company to reinstate her telephone service. The telephone company answered, and later sought to amend its answer to plead the defense of res judicata. The chancery court refused to allow amendment of the answer to assert the defense. The chancery court then ruled in favor of the telephone customer. The telephone company appeals, asserting that the chancery court erred in not allowing amendment of its answer to assert the defense of res judicata. We affirm, finding that the principle of res judicata did not apply and the chancery court did not abuse its discretion in declining to permit amendment of the answer.